Privacy Policy

1. Who We Are

Comms Protect Ltd, 1 Evans Way, Deeside, United Kingdom. Email: hello@commsprotect.co.uk. Phone: 01244 835330.

We act as a Data Controller for personal data collected through our website and business activities.

2. What Data We Collect

We may collect and process the following personal data:

• Identity data (name, job title)
• Contact data (email address, phone number, business address)
• Technical data (IP address, browser type, device information)
• Usage data (how you use our website)
• Marketing preferences
• Coverage checker usage (postcode searched, and — if you choose to have results emailed to you — your email address and optional company name)

3. How We Collect Data

We collect data:

• Directly from you (contact forms, emails, phone calls)
• Automatically via cookies and tracking technologies
• From third parties or public sources where applicable

4. How We Use Your Data

We use your data for the following purposes:

• To respond to enquiries
• To provide and manage services
• To send business communications where appropriate
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

6. Data Sharing

We may share your data with:

• Network providers (EE, O2, Vodafone, Three)
• Service providers and partners
• IT and hosting providers
• Professional advisors
• Email delivery service providers (e.g. Resend), used to send coverage checker results and, where you've consented, marketing emails

We do not sell personal data.

7. International Transfers

Where data is transferred outside the UK, appropriate safeguards will be applied in accordance with UK GDPR.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

10. Your Rights Under UK GDPR

You have the right to:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Marketing

We may send relevant business communications where lawful to do so. You can opt out at any time.

If you use our Mobile Coverage Checker and choose to have results emailed to you, you can separately opt in to receive occasional marketing emails about our products and services. We only send marketing emails where you've given consent, or, for business contacts, where otherwise permitted by law. Every marketing email includes an unsubscribe link, and you can unsubscribe at any time.

12. Cookies

Our website uses cookies. Please see our Cookie Policy for further details.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions about this Privacy Policy, please contact: hello@commsprotect.co.uk