Tom Hadfield
Founder & Director
With over 20 years' experience in business communications and mobility solutions, Tom founded Comms Protect to provide businesses with expert advice, responsive support and long-term technology partnerships.
Why We Do This
Not Just Connectivity. Protection.
Too many businesses have been left behind as providers scale, service declines and complexity increases. We focus on accountability, simplicity and long-term support — helping businesses reduce costs, strengthen security, improve user experience and gain greater control over their mobile estate.
Most providers treat SIM fraud as an inconvenience. We treat it as a critical risk.
Most providers treat security as an afterthought. We build it in from day one.
Most providers see device rollout as a manual chore. We make it zero-touch.
Most providers manage devices only when something breaks. We manage them proactively.
What Sets Us Apart
Standards We Work To Every Day
Account Management at the Heart of Everything
Work with the same people who understand your business and take ownership of your account from day one. No call centres, no hand-offs, just consistent advice and support from people who know your business.
Commercial Expertise That Works for You
With over 40 years' combined experience across the UK's leading mobile networks, we help businesses optimise costs, improve connectivity, strengthen security and avoid unnecessary spend.
Security, Control & Support
From SIM swap fraud prevention, Mobile Device Management and remote support capabilities, we help businesses stay secure, productive and in control of their mobile estate. Using MDM we can help troubleshoot devices remotely, improve support and reduce downtime.
MEET THE LEADERSHIP TEAM
The People Behind Comms Protect
The people responsible for helping businesses stay connected, secure and productive. Together, we bring decades of industry experience, trusted supplier relationships and a hands-on approach to customer service.
Andrew Millington
Business Development Lead
Having worked alongside Tom for over a decade, Andrew helps businesses improve communications, reduce costs and identify technology solutions that support long-term growth through trusted advice and long-term partnerships.
Mat Hayes
Head of Operations & Support
Having supported customers alongside Tom for over 12 years, Mat brings extensive operational and customer service experience to Comms Protect. He oversees service delivery and works closely with clients to ensure every solution delivers lasting value.
Security First
Protecting Your Business Beyond Connectivity
Modern mobile estates face growing risks, from SIM swap fraud and unauthorised account changes to lost devices, compliance requirements and mobile security policies. Security is not an add-on at Comms Protect — it forms part of every recommendation we make.
SIM Swap Fraud Protection
Strict verification processes and account controls designed to reduce the risk of unauthorised number transfers and fraudulent account changes.
Mobile Device Management
Enforce security policies, manage devices remotely and maintain control across your entire mobile estate.
Remote Support & Troubleshooting
Using Mobile Device Management tools, we can diagnose issues, apply fixes and support users remotely, reducing downtime and improving the end-user experience.
Additional Security Controls
Secure User Provisioning
Controlled onboarding and offboarding processes help ensure users receive the right access, services and device policies at the right time.
Visibility & Auditability
Gain greater oversight of devices, users and mobile services through centralised management, reporting and clear account visibility.
Why Businesses Choose Comms Protect
Built Around Service, Security and Long-Term Support
40+ Years of Combined Experience
Decades of combined experience across enterprise mobility, mobile networks, business communications and customer support.
Independent Advice
Recommendations based on what is right for the client, not sales targets, network preference or vendor incentives.
Security-Focused Approach
Helping businesses reduce risk through better processes, stronger governance, SIM swap fraud awareness and mobile device management.
Long-Term Partnerships
Building trusted relationships through consistent service, accountability, clear communication and ongoing support.
Connected. Protected. Supported.
Ready to Take Control of Your Mobile Estate?
Whether you need better connectivity, stronger security, clearer billing or support for your users and devices, Comms Protect can help you build a mobile setup that works properly.